Articles on: Technical issues

How to login to your MoonRise+ portal?

Your live classes, self-practice, 1-1 support, community and sisterhood all happen within your MoonRise portal!

Your MoonRise portal can be accessed on your phone, tablet or your computer. As long as you have a good internet and a browser, you're good to go!

Logging into your account is often the first step in accessing this world of knowledge. However, sometimes you may encounter issues related to logging in, verifying your email, or resetting your password.

In this help desk article, we'll guide you through troubleshooting these common login and email-related problems to ensure a smooth experience.

Logging In


English users: You login to MoonRise here
Swedish users: Login here




If you're having trouble logging into your account, follow these steps:

Check your email. We make typos writing our emails sometimes!
Passwords: They are case-sensitive, so do keep a close eye
Forgotten password: If you've forgotten your password, click the "Forgot Password" link . Follow the instructions sent to your registered email address to reset your password.



Connect your Google or apple accounts if you don't want to remember yet another password.


In some cases, you might require an extra verification to protect your identity. You would be required to verify your email before getting access to your account. See below for helpful screenshots:



Updated on: 14/07/2024

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